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  • Answer count
    6253
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  • First answer
    February 5, 2013
  • Last answer
    November 25, 2014
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JJillSaraB's Answers
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Tabbed pull-on leather ankle boots designed with Frye quality and craftsmanship. Burnishing detail. 1" stacked heel. Gripped sole.
 

Is it possible to find out the exact height of this boot -- # of inches from heel to top?

Topic:dimensions
This is Sara from J.Jill. Thank you for your question!

Our Frye Jamie Short Boots have a different shaft height for each size. It may help you to know that our size 8 has a shaft height, measured from the top of the boot heel to the top of the shaft, of 6”.

If you would like the shaft height for another size, please contact one of our customer service agents. We can be reached by phone, chat or email and would be happy to initiate the research needed to provide you with that information. Click on the “contact us” link at the bottom of jjill.com to get started.
5 hours ago
Customer avatar
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JJillSaraB
Tilton, NH, USA
 
Exceptional UGG quality, comfort and warmth in suede water-resistant boots with a plush sheepskin cuff. Braided trim at back. Side zipper. Rubber gripper sole. 11 1/2" shaft. 3/4" heel. For half sizes, order next size up.
 

What is the circumference at top of boot?

What is the circumference of a size 9 and a 10? And is that the inner or outer circumference?
Topic:Fit
This is Sara from J.Jill. Thank you for your question!

Our UGG® Karyn Mid-Calf Boots in size 9 have an inside calf circumference of 14” and size 10 has an inside calf circumference of 14 ½”.
5 hours ago
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JJillSaraB
Tilton, NH, USA
 
Our soft, plush chenille in a relaxed pullover sweater. An allover cable pattern adds texture. Round neckline with rolled edges. Long sleeves. Ribbed cuffs and hemline. Low-hip length. Polyester. Machine wash. Imported.
 

What is the chest and sweep measurements in XL and 2X please?

Topic:Fit
This is Sara from J.Jill. Thank you for your question!

Our Cable Chenille Pullover in our Misses’ size Extra Large (18/20) has a chest measurement of 47 ½” and a sweep measurement (around the bottom hem) of 52”.

Our Women’s size 2X (18w/20w) has a chest measurement of 50 ½” and a sweep measurement of 55 ½”.
5 hours ago
Customer avatar
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JJillSaraB
Tilton, NH, USA
 
Beautifully handcrafted leather riding boots have a soft vintage look. Dual buckles. 15 1/2" shaft height. 3/4" heel. Leather sole and lining.
 

does this boot have an almond toe, and if not, do you have any black boots with an almond toe?

does this boot have an almond toe, and if not, do you have any black boots with an almond toe?
Topic:toe shape
This is Sara from J.Jill. Thank you for your question!

Our Frye Phillip Riding Boots feature a more rounded toe. Some of our boots available in Black that feature an almond shaped toe are our Classic Leather Riding Boots (use item number BZ011E for standard calf and BZ011F for wider calf width), our Born® for Pure Jill Tall Whipstitched Boots (use item number BZ070E) and our Tall Suede and Stretch Boots (use item number BZ033E).

If you would like to view any of the above boots, simply enter the corresponding item number into the “search keywords or item #” box at the top right of jjill.com.
5 hours ago
Customer avatar
by
JJillSaraB
Tilton, NH, USA
 
Made by Born® exclusively for Pure Jill. Supersoft leather in a versatile, minimalist design. Side-zip entry. Leather lined. 1/4" heel. Comfortable, cushioned insole. Flexible sole.
 

discounts on born booties

I dont think it is fair/right when jjill is having sales, that I cannot get these boots on sale! i buy alot in jjill and this policy shoudl change.
i wear a size 6 i dont have a wide foot, i keep reading pp ordering 1/2 size up, what should i do? thank you.
Topic:Fit, discounts
This is Sara from J.Jill. Thank you for your question!

Thank you for taking the time to share your opinion. We will certainly let our marketing department know that you’d like to see promotions apply to the name brand shoes and boots we offer.

We feel that our Born® for Pure Jill Ultrasoft Ankle Boots are running true to size and we would recommend you order your usual size.
5 hours ago
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JJillSaraB
Tilton, NH, USA
 
Luxurious cashmere in a relaxed, easy sweater. V-neckline. Single button-front closure. Front and back empire seaming. Rolled edges.
 

what does the XL measure in bust and length?

Topic:Fit
This is Sara from J.Jill. Thank you for your question!

Our Pure Jill Cashmere Easy Cardigan in our Misses’ size Extra Large (18/20) has a chest measurement of 48 ½” and an as worn back length measurement of approximately 30 ¾”.
5 hours ago
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JJillSaraB
Tilton, NH, USA
 
Our woven scarf with an intricate paisley design. 70" X 24". Wool. Dry clean. Imported.
 

Colors

What are the colors in the dark perfect red paisley scarf?
This is Sara from J.Jill. Thank you for your question!

Our Inverness Paisley Scarf features Perfect Red, Ivory, shades of beige, shades of grey and a beautiful purple color. We feel that it would look great paired with lots of colors!
5 hours ago
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JJillSaraB
Tilton, NH, USA
 
Our newest on-trend length in the comfortable fit you love. Sit below the waist. Slightly fitted through the hips with a touch of stretch. 5-pocket style. 28" inseam, 25 1/2" petite, 31" tall. Fountain wash contains cotton, polyester and spandex. Sapphire wash contains cotton and Lycra® spandex. Machine wash. Imported.
 

Authentic Fit slim ankle jeans

What is the length on the tall, and length on the regular?
Topic:Fit
This is Sara from J.Jill. Thank you for your question!

Our Authentic Fit Slim Ankle Jeans in our Misses’ sizes have an inseam measurement of 28” and our Tall sizes have an inseam measurement of 31”.
5 hours ago
Customer avatar
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JJillSaraB
Tilton, NH, USA
 
Our cotton-blend sweater can be worn alone or as a first layer. Ribbed trim. Raglan sleeves. Shirttail hem.
 

is the red a blue red?

This is Sara from J.Jill. Thank you for your question!

Our Perfect Red is a warm red with very slight orange tones.
5 hours ago
Customer avatar
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JJillSaraB
Tilton, NH, USA
 
Our relaxed pullover sweater, softened with a bit of cashmere. Deep, rib-trimmed V-neckline. Long sleeves. Side vents. Low-hip length. Cotton and cashmere. Machine wash or dry clean. Imported.
 

Is this a light-weight fabric or something heavier for winter?

Topic:Fabric
This is Sara from J.Jill. Thank you for your question!

Our Pure Jill Deep-V Pullover is a medium weight winter sweater made from a blend of cotton and cashmere that was made to be layered.
5 hours ago
Customer avatar
by
JJillSaraB
Tilton, NH, USA