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  • Answer count
    15640
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    24,023
  • First answer
    February 5, 2013
  • Last answer
    February 24, 2017
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Our brushed-cotton jersey-knit sweatshirt with a crossover hood is comfortable and relaxed. Topstitched on-seam pockets.
 

Is the perfect red a true red with blue undertones? I just can't do orange/red.

Topic:color
This is Sara from J.Jill. Thank you for your question!

Our Perfect Red is a warm red with very slight orange tones.
10 minutes ago
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by
JJillSaraB
Tilton, NH, USA
 
Made from soft French terry with yarn-dyed stripes, our A-line tunic is both feminine and comfortable. Intricate embroidery at the center front and around the hood. Split neckline.
 

Are there pockets?

Topic:feature
This is Sara from J.Jill. Thank you for your question!

Our Embroidered & Striped Hooded Tunic does not feature pockets.
10 minutes ago
Customer avatar
by
JJillSaraB
Tilton, NH, USA
 
A new relaxed fit in our heavier knit fabric with a wider waistband for extra comfort and a smooth silhouette. Elastic waistband.
 

I am 5 ft seven and prefer talls as morst stores pants are too short, also, if I am sometimes a 10 and somtimes a 12 what size would you recommend?

Topic:Size
This is Sara from J.Jill. Thank you for your question!

Our Wearever Smooth-Fit Full-Leg Pants in our Tall size Medium are designed to fit women who wear sizes 10t to 12t and we hope they’ll be perfect for you!
11 minutes ago
Customer avatar
by
JJillSaraB
Tilton, NH, USA
 
Our jacquard-knit sweater topper is so cozy, you’ll wear it in place of a jacket. Ultrasoft textural yarns give it dimension and rich tonal variations. V-neckline. Stand collar in back. Concealed-snap closure. Welt pockets.
 

What are the bust and hip measurements for small petite?

Topic:Fit
This is Sara from J.Jill. Thank you for your question!

Our Mixed-Textures Topper in our Petite size Small (6p/8p) has a chest measurement of 40” and a low hip measurement of 42 ½”.
11 minutes ago
Customer avatar
by
JJillSaraB
Tilton, NH, USA
 
Our soft pima cotton tee has a scoop neckline and center-front seam.
 

More colors?

I really like the style of this tee. Will the 3/4-sleeve seamed tee be offered in more colors in March or April?
This is Sara from J.Jill. Thank you for your question!

Yes, our Perfect Pima ¾-Sleeve Seamed Tee is being offered in some new colors right now!
12 minutes ago
Customer avatar
by
JJillSaraB
Tilton, NH, USA
 
Pull-on high-top sneakers with a nubuck leather upper. Neoprene stretch inset for ease. Pull tab at back. Breathable microfiber lining. Lightly padded removable insoles. Rubber sole.
 

Removable insole?

Hi, I need to be able to insert an orthotic arch support and wondered if these had a removable insole. Thank you!
Topic:Comfort
This is Sara from J.Jill. Thank you for your question!

The footbed of our Kenneth Cole® Ken Sneakers is not designed to be removed.
12 minutes ago
Customer avatar
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JJillSaraB
Tilton, NH, USA
 
Comfortable ankle-length leggings in our premium performance fabric that look and feel great in the gym or on the go. Moisture-wicking fabric helps keep you cool and comfortable. The wide waistband sits higher on the waist for a secure, confident fit. Side panels have low-profile pockets that lay flat for a look that complements every body. Flat-lock seams help prevent irritation.
 

Any chance of these coming out in a Capri length?

Topic:product availability
This is Sara from J.Jill. Thank you for your question!

We do not have plans to offer our Pure Jill Fit Leggings in a capri length at this time. We will be sure to forward your desire to see these leggings offered in a capri length to our design team.

We want to mention our Capri Leggings, which are made from a different fabric, but that may fit your needs. You can check these out by entering item number C8012B into the “search keywords or item #” box at the top right of jjill.com.
12 minutes ago
Customer avatar
by
JJillSaraB
Tilton, NH, USA
 
Made from our exclusive Tencel-blend fabric, our hooded knit jacket is uniquely soft and lightweight and drapes beautifully. Open front. On-seam pockets. High side vents.
 

Scarf shown in photo

Is the beautiful scarf with the tassels shown in the photo still available? If not- can you recommend another one?
Topic:accessories
This is Sara from J.Jill. Thank you for your question!

The scarf shown in the photo of our Pure Jill Luxe Tencel® Long Hoodie in Dark Fig is no longer available. We also like to pair our Watercolor Garden Infinity Scarf in the Black Print with our Dark Fig color. If you’d like to take a look at this scarf, you can enter item number 6M057C into the “search keywords or item #” box at the top right of jjill.com.
3 days ago
Customer avatar
by
JJillSaraB
Tilton, NH, USA
 
Our jersey-knit wrap robe has on-seam pockets and a matching belt.
 

Question about sleeve length for W2X

I just inquired about the sleeve length of this robe for a W2X and was told by your associate that it was 17 3/4" in length. If this robe is supposed to be long sleeves that is really, really short! Is that actually the correct length?
Topic:Fit, Size
This is Sara from J.Jill. Thank you for your question!

The 17 ¾” measurement that you were given is actually a measurement across the shoulder of this style. Our Women’s size 2X (18w/20w) has a sleeve length, measured from the top of the armhole, of 23 ½”.

We’re so sorry about giving you that incorrect information. It was listed incorrectly and because you brought this to our attention, we’ll be able to fix the error right away. Thank you so much for reaching out!
3 days ago
Customer avatar
by
JJillSaraB
Tilton, NH, USA
 
Our button-front, A-line tunic is soft, lightweight and as versatile as denim. Long sleeves with buttoned cuffs. Box pleat below the back yoke. Shirttail hemline.
 

chest an hip measurement for mp

Topic:Fit, Size
This is Sara from J.Jill. Thank you for your question!

Our Tencel® Indigo A-Line Tunic in our Petite size Medium (10p/12p) has a chest measurement of 44 ¼” and a sweep measurement (around the bottom hem) of 52”.
3 days ago
Customer avatar
by
JJillSaraB
Tilton, NH, USA