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  • Answer count
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  • First answer
    February 5, 2013
  • Last answer
    October 21, 2014
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Our soft knit cotton pullover with a V-neckline and shirttail hemline. A-line silhouette. Long sleeves. Thigh length. Machine wash. Imported.
 

Arm sizing

I notice in the reviews that full-figured women are buying a size up: presumably to deal with the narrow sleeve issue. I always buy a size or two up to have very loose fitting clothing but this shirt is now only available in 1X or 4X. How narrow ARE the sleeves in 4X?
Topic:Fit
This is Sara from J.Jill. Thank you for your question!

Our Pure Jill Indigo Tunic in our Women’s size 4X (26w/28w) has an upper arm circumference of 19 ½”.
4 hours ago
Customer avatar
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JJillSaraB
Tilton, NH, USA
 
An essential to build your Pure Jill wardrobe. Ultrasoft French terry. Elastic waist. 31" inseam, 29" petite, 34" tall, 31" women’s. Pima cotton, modal rayon and spandex. Machine wash. Imported.
 

size misses vs petite

I normally am size xs petite in the Pure Jill slim leg pants. The only size available on sale is xxs misses. Will it fit? how does it compare?
Topic:Size
This is Sara from J.Jill. Thank you for your question!

Our Pure Jill Slim-Leg Pants in Petite size Extra Small (2p/4p) have an elastic waist that measures 29 ½” when relaxed and 35 ½” when fully extended. They have a low hip measurement of 35 ½” and an inseam measurement of 29”.

Our Misses’ size Extra Extra Small (0) has an elastic waist that measures 28 ½” when relaxed and 34 ½” when fully extended. They have a low hip measurement of 34 ½” and an inseam measurement of 31”.
4 hours ago
Customer avatar
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JJillSaraB
Tilton, NH, USA
 
Our Empire-waist, A-line tunic pairs perfectly with leggings and slim pants. Round neckline. Side vents. 3/4 sleeves. Low-hip length. Rayon, nylon and spandex. Machine wash. Imported.
 

Will you come out with more colors?

The blue is sold out. Already have enough black. Moss and grey look awful on me. When will you come out with empire waist tops in MORE colors? I love this shirt but missed out on the blue. AAaaarrrgh.
This is Sara from J.Jill. Thank you for your question!

Our Lightweight Ponte Knit Tunic in our English Channel color was originally offered in September and we have since sold through our stock in many sizes. Once we sell through the rest of our stock, we do not have plans to offer it again this season.

We will be sure to let our designers know that you’d like to see more empire waist tops offered in color!
4 hours ago
Customer avatar
by
JJillSaraB
Tilton, NH, USA
 
Beautifully handcrafted leather riding boots have a soft vintage look. Dual buckles. 15 1/2" shaft height. 3/4" heel. Leather sole and lining.
 

is tere a zipper on these boots?

Topic:Fit
This is Sara from J.Jill. Thank you for your question!

Yes, the Frye Phillip Riding Boots feature a half zipper on the inside of the boot.
4 hours ago
Customer avatar
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JJillSaraB
Tilton, NH, USA
 
Soft mixed-cable knit poncho. 36 1/2" X 20". Wool, nylon and cashmere. Hand wash or dry clean. One size fits most. Imported.
 

Will the purple color be available again, and if so, when? Thanks!

This is Sara from J.Jill. Thank you for your question!

Our Asymmetrical Cable Poncho in our Thistle Heather color has been very popular. We have very limited stock in our Thistle color and do not have plans to offer it again this season.
4 hours ago
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JJillSaraB
Tilton, NH, USA
 
Delicately trimmed scoop neckline. Made from the finest Peruvian pima cotton, so it’s extra soft and sure to look new, wash after wash. Waist shaping. Long sleeves. Low-hip length. Machine wash. Imported.
 

Thistle Color

Does the thistle color match the heritage paisley vest?
This is Sara from J.Jill. Thank you for your question!

We think our Perfect Pima Long-Sleeve Delicate Scoop-Neck Tee in Thistle would look wonderful when layered under our Heritage Quilted Paisley Vest.
4 hours ago
Customer avatar
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JJillSaraB
Tilton, NH, USA
 
Light sweater with a softly draped cowlneck and asymmetrical hemline. Long sleeves. Low-hip length. Viscose, rayon and wool. Hand wash or dry clean. Imported.
 

What size is the model wearing?

Hello, I have never purchased your clothes online, only in the store as I find the sizes vary dramatically. Can you please tell me what size your model is wearing so I can gauge what size would be best for me?

Thanks!
Topic:Size
This is Sara from J.Jill. Thank you for your question!

We’d be happy to provide you with measurements for any size you’re interested in, but we do not have information regarding which size the model is wearing. We can tell you that our Drape-Neck Pullover is designed to have a relaxed fit. It may help you to know that our Misses’ size Medium (10/12) has a back length measurement of 24 5/8” to the wearers right and 29 5/8” to the wearers left. It has a chest measurement of 40” and a sweep measurement (around the bottom hem) of 45”.

If you would like the measurements for a different size, please contact one of our customer service agents. We can be reached by phone, chat or email. Click on the “contact us” link at the bottom of jjill.com to get started.
4 hours ago
Customer avatar
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JJillSaraB
Tilton, NH, USA
 
Double-knit V-neck pullover with a crinkled texture and an A-line shape. Long sleeves. Elliptical hemline. Thigh length. Cotton. Machine wash. Imported.
 

What are the hip measurements for sizes Xl/1x/ and 2x?

Topic:Size
This is Sara from J.Jill. Thank you for your question!

Our Pure Jill Crinkle V-Neck Tunic in our Misses’ size Extra Large (18/20) has a sweep measurement (around the bottom hem) of 57 ½”.

Our Women’s size 1X (14w/16w) has a sweep measurement of 57” and our Women’s size 2X (18w/20w) has a sweep measurement of 61”.
4 hours ago
Customer avatar
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JJillSaraB
Tilton, NH, USA
 
Our diamond-quilted jacket takes you outdoors in comfort and style. Shaped with princess seams and a curved hemline in front and back for a more feminine look. Front patch pockets. Snap-front closure. 27 1/2" low-hip length, 26" petite, 29" tall, 29" women’s. Polyester. Machine wash. Imported.
 

Arms cut larger for 3X

I have last year's jacket in 2X which fits except the arms are a little tight. Are the arms in the 3X cut bigger than the 2X?
Topic:Size
This is Sara from J.Jill. Thank you for your question!

Our Heritage Quilted Jacket from last year has much the same fit as this year but last year’s version is approximately ½” longer. The fit of our Heritage Quilted Jacket in our Women’s size 3X (22w/24w) will be larger than that of our Women’s size 2X (18w/20w), including the fit in the upper arm. Hopefully some measurements will help you to decide if our Women’s size 3X will work better for you.

Our Women’s size 2X that you have from last year has an upper arm circumference of 18 ¼”, a back length measurement of 29 ½”, a front length measurement of 30 ½”, a chest measurement of 52” and a sweep measurement (around the bottom hem) of 57”.

Our Women’s size 3X from this season has an upper arm circumference of 19 ¾”, a back length measurement of 29 ¾”, a front length measurement of 30 ¾”, a chest measurement of 56” and a sweep measurement of 60 ½”.
4 hours ago
Customer avatar
by
JJillSaraB
Tilton, NH, USA
 
Inspired by the classic biker style, our soft leather jacket has special details that make it both timely and timeless. Asymmetrical zipper. Front and back princess seams and welt pockets. Center back seam. Zigzag topstitching at the lower back panel. 22 1/2" mid-hip length, 21 1/4" petite. Two inches longer in front. Polyester satin lining. Professionally leather clean. Imported.
 

Does this jacket come in petite? If not, what is the length of the sleeves in size Medium?

Topic:Size, Fit
This is Sara from J.Jill. Thank you for your question!

Our Leather Moto Jacket has been very popular and we have since sold through many of our sizes, including all of our sizes in Petite. Our Misses’ size Medium (10/12) has a sleeve length, measured from the center back of the neck, of 33 1/8”.
4 hours ago
Customer avatar
by
JJillSaraB
Tilton, NH, USA